Browse Popular FAQs

How to Book?

Booking with Splitdyboat is quick and easy on hongkonggeopark.com — follow these steps:

  1. Register First (Optional, but Recommended): Create an account on splitdyboat.com using your email to easily manage bookings and receive one-time passcodes.
  2. Browse and Select: Choose your desired tour (e.g., yacht four sea arches volcano sightseeing tour) and click the product.
  3. Check Availability: Click "Book Now" & Pick your preferred date and time from the calendar—once selected, the tour automatically adds to your cart. Confirm spots and participants.
  4. Review Cart and Checkout: Go to your cart, review options/add-ons, enter details, select payment (credit card, FPS, etc.), and complete payment.
  5. Confirmation: Get instant email confirmation with details. Tours are finalised ~1 day before departure based on weather/conditions—check Terms and Conditions.
  6. Arrive at the meeting point: Based on your reserved tour and time, please arrive at the meeting point 15–30 minutes before departure on the tour date. For the exact meeting location, please refer to the product page.

You will only be contacted if the tour needs to be cancelled due to unsafe weather or sea conditions (full refund guaranteed). No cancellation notice = the tour will proceed as scheduled. Around 1 day before departure, we will make a final internal check based on the weather and sea conditions; if the tour must be cancelled due to weather, you will receive our message immediately — please refer to our Terms and Conditions.

Do I need to wait for a confirmation message before going to the meeting point?

No waiting required! Once your booking is complete on splitdyboat.com, your spot is reserved. Simply arrive at the meeting point listed on your product page at the scheduled time to meet your guide.​

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Speedboat Hong Kong Geopark Four Sea Arches Volcano Sightseeing Tour
Meeting point: Sai Kung Seafood Street Archway (3-min walk from Sai Kung Pier).​

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Yacht Four Sea Arches Volcano Sightseeing Tour
Meeting point: Sai Kung New Public Pier Berth No. 8 (1-min walk from Sai Kung Pier Minibus Terminus).

Is it common to not receive any other messages before the tour date?

Perfect - that means your tour is ON! Simply arrive at the meeting point listed on your product page at the scheduled time to meet your guide.

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Key takeaway: No news is good news - just show up at the meeting point stated on your product page! 

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When will I hear from Splitdyboat?

You'll only be contacted if we need to cancel due to unsafe weather/sea conditions (full refund guaranteed). No cancellation notice = tour proceeds as planned.

Can I change my order?

Changes to orders are possible depending on availability and timing. Once confirmed, you can enjoy one free rescheduling if requested at least 3 days before departure. Applications after 7 days prior will not qualify for a full refund, but eligible changes may still apply.

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For full details on modifications, fees, or restrictions—including our Refund Policy. Please review the Terms and Conditions on splitdyboat.com.

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Generally, full refund if canceled 7+ days before departure, or due to bad weather/low group size; processed within 7 business days) — please review the Terms and Conditions on splitdyboat.com.

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If you need help, contact customer support with your booking reference ID as soon as possible for assistance. Early requests increase approval chances.

Do all itineraries run every day?

Yacht Tours - Available All Season Long
Yacht Edition Four Sea Arches Volcano Sightseeing Tour: Runs almost every day, weather permitting, showcasing Hong Kong's UNESCO Global Geopark highlights year-round.​

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Speedboat Tours - Seasonal

Speedboat Four Sea Arches Sightseeing Tour: Primarily operates March to October during calmer seas and better weather conditions, subject to safety approval and marine forecasts.​

How long does the refund process take?

The Refund Process

Refunds are processed immediately upon order cancellation manually by our team in our payment system, where Shopify Payments acts as the processor. However, the funds typically appear in your account within 7-10 business days, depending on your bank or payment method (e.g., credit card networks may add extra time for verification).

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Key Steps

  • Once eligible (per Terms and Conditions, like 7+ days before departure or weather cancellation), we cancel the order promptly.
  • Shopify handles the refund transfer automatically—no manual action needed from you.
  • Track status, logging in to your account at Orders on splitdyboat.com or check your payment method statement.

Contact support via your booking page if delays exceed 10 days.

GENERAL QUESTIONS (Speedboat Hong Kong Geopark Tour)

Why should I choose Splitdyboat?

As Splitdyboat, we pride ourselves on offering an unparalleled adventure experience in Hong Kong. Here's why we stand out:

  • We are renowned for providing the ultimate yacht and speedboat experience, having thrilled countless visitors since our inception.
  • We have exclusive access to some of Hong Kong's most spectacular coastal areas, including hidden coves and dramatic sea arches, offering a unique perspective on the city's natural beauty.
  • Our expert guides are passionate storytellers, enhancing your journey with their knowledge of local history, culture, and marine life.
  • Our experienced boat operators are dedicated to providing a safe and exhilarating ride. With extensive training and a deep understanding of Hong Kong's waters. More than just drivers, they are passionate adventurers committed to making your journey unforgettable!
  • Our high-performance boats are specially designed to navigate Hong Kong's diverse waters, from calm bays to more challenging coastal areas, ensuring both safety and excitement.
  • We offer a perfect blend of thrilling rides and scenic tours, allowing you to experience Hong Kong's coastline in a way that's both exhilarating and informative.

Do I need to book Hong Kong Geopark speedboat tour?

No matter what time of year, we recommend you pre-book, but particularly in peak periods to avoid an unnecessary delay or disappointment. You can make a Booking Online or WhatsApp our Reservations Team

How long is the ride on Hong Kong Geopark speedboat tour?

You will spend up to 90 minutes on the water. The tour session takes 2 hours in total, including a 20 minutes briefing sessions and a 90 minutes speedboat ride.

How do I get to Sai Kung Public School?

Self Drive

We are located at Sai Kung Public School, 30 Po Tung Road in Sai Kung. (approximately a 3 minutes walk from Sai Kung Pier).
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Please check in at the Sai Kung Public School at least 15 minutes before the tour time.

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If you need advice on getting to us, please WhatsApp us for help! 

Bus / Minibus

➊Transfer to minibus 1A at MTR Choi Choi Station and get off at Sai Kung Town Hall Station

➋Transfer to minibus 101M at MTR Hang Hau Station and get off at Sai Kung Town Hall Station

➌Transfer to bus 99 at MTR Ma On Shan Station and get off at Sai Kung Police Station

SAI KUNG PUBLIC SCHOOl GOOGLE MAP

Click here

If I self-drive to Sai Kung, what address shall I put in to my GPS?

🚗Metered Parking Spaces
(There are several meter locations in Sai Kung Town Centre, but there is a chance to be issued a fixed penalty parking ticket, as you will be 2 hours exploring the world wonder in Sai Kung)

🚗Wilson Parking Lot
(about 5 minutes from the Sai Kung Public School)

What should I wear for Hong Kong Geopark speedboat tour?

We recommend that you dress for the conditions and simply be mindful that there will be some wind-chill factor as you are travelling at speed.  In summer don’t forget your sunblock and some people get concerned that it may be too cold in winter, however simply dress warmly and bring a warm hat and gloves and sunglasses are great year round.

Will I get wet during Hong Kong geopark speedboat tour? If so how wet?

At Splitdyboat, our speedboat tours are designed to keep you dry and comfortable, as we operate only in favorable weather and wave conditions. While our tours generally do not result in getting wet, we suggest sitting in the center seats if you have specific concerns about your hairstyle. We recommend wearing lightweight, comfortable layers, and while we provide life jackets for your safety, wearing one is not mandatory. Please keep in mind that participants typically bring their backpacks on board, so plan accordingly for your belongings.

What is the minimum age for Geopark speedboat tour and can a child travel unaccompanied?

At Splitdyboat, we welcome families and children on our exciting sightseeing tours. Here are our guidelines for young passengers:

  • Children of all ages are welcome on our tours, with no height or weight restrictions.
  • All children under 16 years old must be accompanied by a parent or guardian.
  • Infants and toddlers are allowed on board, but parents are responsible for their safety and comfort.
  • We provide life jackets in various sizes to ensure safety for all passengers, including children.
  • Our tours are designed to be family-friendly, offering a balance of excitement and scenic views suitable for all ages.
  • While our tours are generally calm, we recommend parents use their discretion regarding very young children or those with special needs.

At Splitdyboat, we strive to make our tours accessible and enjoyable for the whole family. Our experienced crew is always on hand to assist and ensure a memorable experience for passengers of all ages.

Do you offer a family rate for Hong Kong geopark speedboat tour?

At Splitdyboat, we welcome families of all sizes and ages to enjoy our exciting speedboat tours. Here's how we accommodate families with young children:

  • Children under 3 years old can join our tours free of charge.
  • We have no height restrictions, making our tours accessible to children of all sizes.
  • All children under 16 must be accompanied by a parent or guardian.
  • Our experienced crew is trained to ensure the safety and comfort of all passengers, including young children.
  • We provide life jackets in various sizes to ensure safety for all passengers, including infants and toddlers.

We strive to make our tours enjoyable for the whole family, offering a balance of excitement and scenic views suitable for all ages. Let us help you create unforgettable memories as you explore Hong Kong's beautiful coastline together!

Will there be somewhere to leave my belongings before Hong Kong geopark speedboat tour?

We have complimentary locker facilities at Sai Kung Public School just prior to boarding the speedboat. However, we do recommend that you leave your valuables at school as these lockers are shared with the others on your boat tour. Unfortunately we can’t be held accountable for any loss that you incur while you are with us.

Can I bring my camera during Hong Kong geopark speedboat tour

At Splitdyboat, we welcome you to bring your camera to capture the stunning scenery of Hong Kong's coastline. However, given the nature of our speedboat trips, we recommend the following for your safety and enjoyment:

  1. We encourage you to ask our tour guide to take photos for you. This service reduces the risk of accidentally dropping your camera or phone into the sea.
  2. If you choose to use your own camera, please ensure it's securely attached to your body or stored safely when the boat is in motion.
  3. For the best photo opportunities, wait until the boat has fully stopped before taking pictures. Always check with your guide if it's a suitable time to do so.
  4. We prioritize your safety and experience, so we ask that you keep both hands free to hold on during the ride.
  5. To preserve your memories without worry, we offer a professional photo service which is free of charge. Our guide will capture highlights of your trip, which you can purchase afterwards.

Remember, your safety and enjoyment are our top priorities. By following these guidelines, you can fully immerse yourself in the exciting speedboat experience while still capturing memorable moments of your adventure with Splitdyboat.

Can I travel on geopark speedboat tour if I have an injury, disability or medical condition?

At Splitdyboat, we welcome everyone to join our exciting speedboat tours. However, due to the nature of our sea-based adventures, we recommend that individuals with certain medical conditions exercise caution. If you have back pain, are pregnant, or have other medical conditions that could be affected by a speedboat ride, we advise against participating for your safety and comfort.

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For those who may require assistance getting in and out of the boat, please ensure you have support from companions who are also booked on the trip. It's important that all passengers can hold onto the handrail and brace themselves with their feet throughout the ride.

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If you have any questions or concerns about your suitability to participate, please contact our friendly team. We are here to help ensure a safe and enjoyable experience for all our guests.

Can I ride Hong Kong geopark speedboat tour if I am pregnant?

Unfortunately if you are pregnant we do not recommend that you ride on the speedboat.

Do you have a weight limit for the geopark speedboat tour?

We have no weight limits or restrictions for our speedboat tours. All are welcome to join us for an exciting adventure on Hong Kong's waters!

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Our life jackets come in a variety of sizes to accommodate all body types. While we strongly recommend wearing a life jacket for safety, it's not mandatory on our tours.

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If you require assistance getting in and out of the boat, we're happy to help. There's no need for a separate support person - our experienced crew is trained to assist all passengers safely and comfortably.

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We strive to make our tours accessible to everyone. If you have any questions or concerns about your ability to participate, please don't hesitate to contact our friendly team. We're here to ensure everyone can enjoy the thrill of exploring Hong Kong's coastline with Splitdyboat!

GENERAL QUESTIONS (Yacht Hong Kong Geopark Tour)

Do I stay on the yacht for all 4 hours?

No, the Yacht Four Sea Arches Volcano Sightseeing Tour includes a total of approximately 60 minutes of land visits: short walks on Sharp Island (Pineapple Bun Rock & Angel Road), plus island hopping to Kau Sai Chau to visit Hung Shing Temple and experience the authentic fishermen village atmosphere.​

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Also includes a 15-20 minute briefing at the pier. The remaining ~3-3.5 hours are comfortably spent onboard the stable yacht for sightseeing across 10 attractions, photography assistance, and sunset views.

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Total duration remains 4 hours from check-in to completion.

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If you prefer to stay onboard the yacht throughout, that's welcome too—just let your guide know

Do I need to book Hong Kong Geopark yacht tour?

No matter what time of year, we recommend you pre-book, but particularly in peak periods to avoid an unnecessary delay or disappointment. You can make a Booking Online.

How long is the ride on Hong Kong Geopark yacht tour?

The Hong Kong Geopark Four Sea Arches Volcano Sightseeing Tour by yacht lasts 4 hours total, from check-in to completion.​

This includes a briefing session, onboard sightseeing across 11 attractions like the world's largest hexagonal volcanic columns and four major sea arches, plus time for photography assistance from the guide. Island hopping opportunities with land visits and short walks are also included.

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Sessions run daily:

① 09:00AM-01:00PM

② 11:00AM-03:00PM

③ 02:00PM-06:00PM,

with end times flexible for optimal sunset views (weather permitting).

How do I get to Sai Kung New Public Pier Berth No.8?

Self Drive

Our meeting point for the yacht tour is at Sai Kung Pier Berth No. 8, Sai Kung New Public Pier (approximately a 1 minute walk from Sai Kung Pier Minibus Terminus.

Please check in at Berth No. 8 at least 20 minutes before the tour time.

If you need advice on getting to us, please WhatsApp us for help!

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Bus / Minibus

➊ Transfer to minibus 1A at MTR Choi Hung Station and get off at Sai Kung Town Hall Station
➋ Transfer to minibus 101M at MTR Hang Hau Station and get off at Sai Kung Town Hall Station
➌ Transfer to bus 92 at MTR Choi Hung Station and get off at Sai Kung Pier

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SAI KUNG PIER BERTH NO. 8 GOOGLE MAP

Click here

➜ Full Guide on How to Get to Sai Kung New Public Pier (Berth No. 8) & Meet Up with Our Tour Guide

What should I wear for Hong Kong Geopark yacht tour?

Summer Attire
Wear light, breathable long-sleeve shirts, long pants, hat, sunglasses, and non-slip deck shoes for sun and sea spray protection. Apply sunscreen generously.​

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Autumn/Winter Attire
Layer with thermal base layers, fleece jacket, waterproof windproof outer layer, gloves, beanie, and scarf to combat sea winds and chill. Use quick-dry, non-cotton fabrics.​

No swimwear needed for this dry sightseeing yacht tour; bring reusable water bottle and avoid loose items.

Will I get wet during Hong Kong geopark yacht tour?

No, you won't get wet on the Yacht Edition Hong Kong Geopark Four Sea Arches Volcano Sightseeing Tour — you stay comfortably onboard the stable yacht.​

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Light sea spray is possible from waves, especially near arches, but the yacht's design minimizes exposure compared to speedboats.​

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Dress in layers with windproof jacket and quick-dry clothes for protection; no swimming involved.

What is the minimum age for Geopark yacht tour and can a child travel unaccompanied?

A Family-Friendly Experience for All Ages

At Splitdyboat, our Geopark Four Sea Arches Volcano Sightseeing Yacht Tour is designed for all ages — especially perfect for families seeking a comfortable, stable yacht journey with no height or weight restrictions.​

Children under 16 must be accompanied by a parent/guardian; infants and toddlers welcome, with parents responsible for their safety. Life jackets in all sizes provided by our experienced crew.​

This calm, scenic yacht experience balances excitement and relaxation, making it ideal for everyone from grandparents to little ones—no unaccompanied minors allowed.

Do you offer a family rate for Hong Kong geopark yacht tour?

At Splitdyboat, we welcome families of all sizes and ages to enjoy our exciting yacht tours. Here's how we accommodate families with young children:

  • Children under 3 years old can join our tours free of charge.
  • We have no height restrictions, making our tours accessible to children of all sizes.
  • All children under 16 must be accompanied by a parent or guardian.
  • Our experienced crew is trained to ensure the safety and comfort of all passengers, including young children.
  • We provide life jackets in various sizes to ensure safety for all passengers, including infants and toddlers.

We strive to make our tours enjoyable for the whole family, offering a balance of excitement and scenic views suitable for all ages. Let us help you create unforgettable memories as you explore Hong Kong's beautiful coastline together!

Will there be somewhere to leave my belongings before Hong Kong yacht tour?

The yacht itself has no dedicated lockers but offers plenty of onboard space for small items like backpacks—no worries there.​

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For larger luggage or strollers, secure storage is available at Sai Kung Public School (30 Po Tung Road), just 3 minutes from the boarding point.

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We have complimentary storage space at SplitdySpace, our inspiring shared space at Sai Kung Public School. However, we do not recommend that you leave your valuables at school or any other places, as unfortunately we can’t be held accountable for any loss that you incur while you are with us.

Full Guide to Sai Kung Public School

Can I bring my camera during Hong Kong geopark yacht tour

At Splitdyboat, we welcome you to bring your camera to capture the stunning scenery of Hong Kong's coastline. However, given the nature of our speedboat trips, we recommend the following for your safety and enjoyment:

  1. We encourage you to ask our tour guide to take photos for you. This service is free of charge, which also reduces the risk of accidentally dropping your camera or phone into the sea.
  2. If you choose to use your own camera, please ensure it's securely attached to your body or stored safely when the boat is in motion.
  3. For the best photo opportunities, wait until the boat has fully stopped before taking pictures. Always check with your guide if it's a suitable time to do so.
  4. We prioritize your safety and experience, so we ask that you keep both hands free to hold on during the ride.
  5. To preserve your memories without worry, we offer a photo service by the tour guide which is free of charge. Our guide will capture highlights of your trip, which you can download on clouds, such as google drive afterwards.

Remember, your safety and enjoyment are our top priorities. By following these guidelines, you can fully immerse yourself in the comfortable yacht experience while still capturing memorable moments of your adventure with Splitdyboat.

Can I travel on geopark yacht tour if I have an injury, disability or medical condition?

At Splitdyboat, we welcome everyone to join our comfortable yacht tours. However, due to the nature of our sea-based adventures, we recommend that individuals with certain medical conditions exercise caution. If you have back pain, are pregnant, or have other medical conditions that could be affected by a yacht ride, we advise against participating for your safety and comfort.

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For those who may require assistance getting in and out of the boat, please ensure you have support from companions who are also booked on the trip. It's important that all passengers can hold onto the handrail and brace themselves with their feet throughout the ride.

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If you have any questions or concerns about your suitability to participate, please contact our friendly team. We are here to help ensure a safe and enjoyable experience for all our guests.

Can I ride Hong Kong geopark yacht tour if I am pregnant?

Unfortunately if you are pregnant we do not recommend that you ride on the yacht or any boat tour.

Do you have a weight limit for the geopark yacht tour?

We have no weight limits or restrictions for our yacht tours. All are welcome to join us for an exciting adventure on Hong Kong's waters!

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Our life jackets come in a variety of sizes to accommodate all body types. While we strongly recommend wearing a life jacket for safety, it's not mandatory on our tours.

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If you require assistance getting in and out of the boat, we're happy to help. There's no need for a separate support person - our experienced crew is trained to assist all passengers safely and comfortably.

.

We strive to make our boat sightseeing tours accessible to everyone. If you have any questions or concerns about your ability to participate, please don't hesitate to contact our friendly team. We're here to ensure everyone can enjoy the thrill of exploring Hong Kong's coastline with Splitdyboat!

Question not answered?

Send us a message by clicking here.